Q: How should I use your service?
A: Please submit the inquiry order and we will contact you within 12 hours, or you can call us at 0086 451 8825 5969.

Q: Do you provide 24/7/365 service?
A: Yes, we do.

Q: Do you provide free service?
A: No, we don’t

Q: Who is the founder of www.harbin-guide.com? Can you tell a bit more about he/she?
A: Alice He is the founder of www.harbin-guide.com, she is local Harbinese. She earned her bachelor degree of information management from Heilongjiang University back in 2002. She married in 2007.

Q: I am attending Harbin Fair in this June, what service can you provide?
A: we have a special resolution overseas exhibitor or buyers attending Harbin fair. We offer a complete package of service which including: airport pickup, car rental, translation & interpretation, business assistance for sourcing, company verification, business and contract negotiation, daily assistance. We have a strong professional teams to help you with the business issues, let me give you an example, Steven Chow is our chief business consultant, he has a bachelor degree in law, have 6 years experience in sourcing, international trade, company verification, speak excellent English and Japanese. Other than him, we have Japanese, Korean and Russian speaking business consultants.

Q: How about the payment?
A: We accept payment by T/T, Western Union and Paypal.

Q: Does harbin-guide open a virtual store? What do you sell there?
Yes. Please check what we sell here.